Welcome to The Outdoor Equipment Company
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FAQs

What is Quipco?

Quipco is the leading innovator of the best outdoor garb, gear and gadgets! Manufacturing functional and quality products such as camping, hiking, cycling accessories and other useful paraphernalia, this Outdoor Equipment Company is founded by outdoor enthusiasts just like you! Our creators are extremely passionate about staying active outdoors, no matter what the environment. Quipco was created by and with the desire to satisfy your need for genuine, good-quality products, no matter where in the world you are!  We here at Quipco have been Travellers and Outdoor fanatics since the early 2000s. We live to explore every part of our country, and every part of our world, as responsibly and respectfully as we can. We encourage the same for our consumers! The best way to gain knowledge and become a better human being is through experience. Living life and having real experiences will give you a wealth of knowledge and perspective – certainly more than watching any book or video! We are keen to provide products that can accompany and support you to the optimum capacity, while on an expedition, ride, camping trip, trek, or just out exploring!

Where can I touch, feel and buy Quipco products from?

To see the list of Offline retailers click here.

Where can I see and buy Quipco products on the internet?

To see the list of Online retailers click here.

Can I get the name of my organization / club on any of your products?

Yes, we do offer this service to organizations & clubs. Please get in touch with us for more details.

My query is not listed in your FAQs. What do I do?

Simple, just drop in mail. We will resolve your query at the earliest.
For Email  Click Here

I am unhappy about something to do with Quipco! What do I do?

Email us. Tell us what’s wrong. We do not want you to have an unhappy experience. If you talk to us, we can probably make it better and make sure it does not happen again, or explain a misunderstanding.
For Email  Click Here

I am happy about something to do with Quipco! What do I do?

Email us. Tell us why you are so happy. That will make us really happy too! If you talk to us and let us know what we did that was right, we will make sure we continue doing it.
For Email  Click Here

Why are some Quipco products more expensive than the ones available in the market?

Quipco products are manufactured with the finest quality materials and components. They would have been less expensive had we sourced them from vendors that do not believe in producing genuine and quality products. We want our customers to be happy with us and with the performance of our products. There are other products available in the market and it is up to you, the customer, to decide if the quality of our products justifies their price.

I have some features that could be added to your products. How can I make these suggestions?

Please send us an email with your ideas and we might incorporate them in our next design.

What is covered under QuipCo's warranty?

All QuipCo products provide a 1 year warranty against defects in stitches and zippers, from the date of purchase by the original owner. This warranty covers defects against craftsmanship only, and does not include damage/s due to normal wear and tear or misuse or failure to comply with the product instructions. In no event shall QuipCo be liable for damages or expenses directly or indirectly arising from the use of QuipCo products or for special, indirect, incidental or consequential damages of any nature whatsoever except for the liability to repair or replace goods covered by warranty.

Should a warranty claim arise, return the product to your dealer for inspection. The dealer / reseller will forward the product to QuipCo for evaluation. If the product is found to be defective by QuipCo, it will be repaired and / or returned to you. International customers are responsible for all shipping and other incurred expenses such as duties, taxes… etc.

The MRP of a Quipco product at a Retail store or Online Store is showing more / less than what is mentioned on your website. Why so?

We appreciate your concern and request you to email us details about the product, price mentioned at the store and the name of the store where you saw the MRP is more / less than what is mentioned on our website.